CLIPPER CUSTOMER SUPPORT. Make that Trip Beyond Vacaville with the Clipper Card. Please wait two hours then call Clipper Customer Service at 877.878.8883 to transfer your previous card balance. Following are tips to make it easier to use your card on Caltrain: * Don't forget to tag off. VTA Downtown Customer Service Center 55-A West Santa Clara Street San Jose, 95113 Open Monday - Friday 9am to 6pm Youth and Senior Clipper Cards Regional Transit Connection Clipper Card How to Use Your Clipper Card on VTA Load Value Tag Your Card Check Your Balance Register Your Card Clipper Customer Service Center Monday - Friday: 6am to 8pm Processes Senior Clipper Cards for seniors age 65 and older who live in Fremont, Newark or Union City. For Group Tickets , call Golden Gate Ferry's customer service center at 415-455-2000 to arrange for group sales. Clipper is the all-in-one transit card used for contactless fare payments throughout the San Francisco Bay Area. Customer Service925-676-7500help@countyconnection.comHours: 6:30 AM - 6:30 PM, Monday - Friday County Connection Administrative Offices2477 Arnold Industrial WayConcord, CA 94520925-676-1976Hours: 8:00 AM - 5:00 PM, Monday - Friday County Connection Administrative Offices are closed until further notice. If you have a remaining balance on your Clipper card, you may receive a refund . If your card is lost or stolen, please contact Clipper at 877-878-8883 before seeking a replacement card with Tri Delta Transit. The new Clipper app lets you manage your Clipper account from your iPhone—add value, view your history, and plan your trip! Call the Clipper Customer Service Center toll-free at (877) 878-8883, and have your card number in hand. If you want to purchase an AC Transit 31-day youth pass, your Youth Clipper® card requires a photo and your card can only be issued by AC Transit. Vallejo, CA 94591. Youth (ages 5-18) and senior (ages 65 and older) customers must fill out an application to obtain a Clipper card. In order to ensure that you have enough value to pay the maximum fare, you are required to have an additional $1.25 on your card. Customer Services Center BART Customer Services Center is located at Lake Merritt Station. Clipper Card's website requires you to call their customer service center line to fix many problems. By sf-admin • 11 years ago • FAQ The Bay Crossings store in the Ferry Building is open from 6:45 AM - 7 PM Monday through Saturday and from 9 AM - 5 PM on Sunday. Where to Use On 24 transit services and more. SmartLink 20. If you have questions about coordinating your SmartPass Clipper Card with other transit services, you can contact Clipper customer service at [email protected] or 877-878-8883. All Clipper card services will need to be handled directly through the Clipper Customer Service Center by visiting www.clippercard.com or by calling 877.878.8883 until April 7 (or until further notice). Clipper, the all-in-one transit fare payment card is accepted on City Coach and throughout the Bay Area. Pay with Your iPhone or Apple Watch. The current maximum one-way fare on Caltrain is $12.50. If you have multiple Google accounts, be sure you're signed into the right one. Without manually removing it BEFORE the transfer, it locked the old card to the previous system. 12 2021. Clipper Card 15. From: Clipper Customer Service Subject: Critical Tips for Using Clipper on Caltrain To: xxx@xxx.com Date: Monday, February 7, 2011, 12:21 PM. Orca Card 18. Please Note If your Clipper card has been lost or stolen please contact the Clipper Customer Service Center (1.877.878.8883) Longtime customers can even stop in and exchange their old TransLink card for a brand new Clipper card." The process of establishing full-service customer convenience centers at the transit kiosk in the Embarcadero station and at the Bay Crossings store in the Ferry Building involved equipment upgrades to handle the wider range of transactions. I've had to call up Clipper Card customer service with a new Clipper Card to do a balance transfer, which costs $5. Vallejo, CA 94591. PRK CR 22. Senior Clipper Cards are free but do not come pre-loaded with cash value. Customer Services Center is open from 7:30 am to 4:45 pm, Monday to Friday. The Customer Service Center is open for limited services, including: Payment for Parking and Transit citations are available online or at the sales kiosks listed below. Cash and 8-ride customers must tag on and tag off for . 【 WARRANTY & LIFE LONG CUSTOMER SERVICE】We provide 45 days money back, 365 days free replacement warranty and life long time customer service. The Clipper customer service agents keep hanging up on me before I even speak. 2500 Railroad Avenue Livermore, CA 94551 (925) 455-7500 TTY: (877) 735-2929 (California Relay Service) Hours of operation: 5:00 a.m. - 7:00 p.m. Open Monday - Friday Closed Saturday and Sunday Monday-Friday . If you are applying for the first time, you must go in person to a processing location because your photo will be taken. Customers may purchase a Clipper card for $3 and load Clipper cash value or passes in one transaction. Visit Us Get an adult, Youth or Senior Clipper card Get an adult Clipper card for $3 at one of these locations, or order online today! Adult Clipper cards are available from many Bay Area retail locations or download the Clipper app to pay your fare using your smart phone. Clipper is reusable, reloadable, and regionally accepted on other transit systems.All BART stations sell Clipper cards through automatic vending machines that accept nickels, dimes, quarters and $1 coins, as well as $1, $5, $10 and $20 This is the first step you should always take. Registered cardholders can report lost, stolen or damaged cards and request replacements. Clipper's New Customer Service Locations are Hard to Find Since I had about 45 minutes until the next Sausalito ferry departed at the Ferry Building, I decided to find the Clipper card customer service locations that recently opened up at the Embarcadero station and Bay Crossings booth inside the Ferry Building. 311 Sacramento St. Vallejo, CA 94590. Restrooms This station does not have restrooms. Walgreens/other retailers Buy an adult Clipper card or load value on any type of Clipper card. All driver are employees of the transit agency and not Clipper. If you wish to set up an online account to manage your card, call Clipper Customer Service at 877.878.8883. Please note it may take up to 10 days to process your replacement pass and a $5 fee will be assessed. OAKLAND, Calif. - The Alameda-Contra Costa Transit District (AC Transit) is proud to unveil the first iteration of the…. Self-serve machines Load value on any type of Clipper card. Accepts applications and can issue Senior Clipper Cards. Transit Authority Returns List 1042. Simply get on the bus and ride.If you are a youth I called Clipper, and after a 60-minute hold on a 75-minute estimated wait, the polite customer service rep started the process to restore the missing money, telling me, "If you have no activity . 311 Sacramento St. Vallejo, CA 94590. On Oct. 4th and 5th 2021, a recording announced anticipated wait times before a human would answer, but then the wait time would be almost double the predicted time, as much as almost an hour, and then the call would be disconnected by Clipper Card. What are the hours of the Clipper Card Customer Center kiosk? 1 of 2 A commuter tags his Clipper card to enter the Civic Center Bart Station in San Francisco, Calif. Thursday, May 31, 2018. The Clipper system will allow a negative balance of up to -$11.25 for one ride before additional value must be added to the card. Walgreens. "2-Hour Single Ride" - valid for two hours from the time of purchase on light rail only "8-Hour Excursion Pass" - valid for eight hours from the time of purchase on light rail only "Buy an Adult Clipper Card" - New! TDD/TTY: 711 or 800.735.2929. San Francisco youth who required access to Cable Car for regular travel can contact the SFMTA to request a pass. Customers should expect to receive their cards in the mail within seven business days after Clipper receives their application. Follow the steps below: First, open the Google Play Store. A Customer Service Kiosk at Powell and MarketAs the city gradually reopens for business, the SFMTA has moved many of our customer service functions on-line. Clipper cards can be purchased at the Caltrain Administrative office in San Carlos between 8 a.m. - 5:30 p.m., at participating Clipper retail locations such as Walgreens and online at www.clippercard.com. As it relates to the refund request, please contact the. Learn more. MTC Website MTC . Skip top navigation. For fares purchased through the SMART App, complete the SMART Refund Request Form and submit it to SMART by mail, fax, or email. Please note that The Hub is permanently closed. The block becomes effective overnight and staff at the customer service center can issue a new card the following day. Breeze Card 14. Customer Service Center/Livermore Transit Center. All of us at WestCAT recognize that public transit is an important service to our community. Sam M. Santa Clara, CA. For more information on how to use these features, please contact your transit agency or Clipper Customer Service at (877) 878-8883. Metropolitan Transportation Commission. ID Card, you will receive a card that is Clipper-ready and provides access to Clipper features. - Only $3 per active employee per month for employers Outstanding support for employers and employees: We have a 7-day-a-week call center based in Concord, CA. No application or proof of payment/Clipper card will be required to ride Muni vehicles with the exception of Cable Cars. My 5th call, I got to a lady, she said "this is clipper customer . Self-serve machines Load value on any type of Clipper card. - If you need to add cash into the card online, it take 3-5 days. Walgreens. To use Clipper with Apple Pay on SFMTA cable cars and other transit services using handheld readers, all customers must authenticate with Face ID, Touch ID, or passcode. Monday-Friday 8 a.m.-8 p.m. and Saturday 10 a.m.-2 p.m. Customers can also get adult Clipper cards at Walgreens and other participating retailers, as well as load value on any type of Clipper card at these locations. For all driver complaints the consumer should contact the agency directly. For renewal applications and replacement applications (for lost, stolen, or damaged cards) you can go to the processing location or send the application through the mail. Cable cars are excluded from the discount fare. Visit the following retail locations: Vallejo Transit Center. The Clipper call center is open Monday through Friday, 8 a.m. to 5 p.m. You may experience longer than normal wait times. Card replacement services available at select locations. All Clipper card services will need to be handled directly through the Clipper Customer Service Center by visiting www.clippercard.com or by calling 877.878.8883 until April 7 (or until further notice). Every time was a 30 minute wait. Call Clipper at 877-878-8883. 10/6/2014. IMPORTANT NOTE: The RTC Program no longer issues cards to seniors (age 65 and over) unless they are traveling with an Yankee Clipper House of Cards has been my go to card shop since 1995. I called 5 times today. Thank you for riding with us. Many self-serve machines also sell adult cards. Free language assistance is . Or dial 511, and say 'Dumbarton Express' . If your card has been lost or stolen, Clipper will deactivate your card to prevent misuse and protect any cash value on the card. Call: 510-891-4777. 2647 Springs Rd. Clipper Customer Service Center: Call 511 and say "Clipper" Hours: Mon - Fri: 6 a.m. - 8 p.m. Compass Card 16. Muni accepts the following on a Clipper card: Free Muni for all Youth: Effective August 15th, all youth 18 years and younger can ride Muni service for free, with the exception of Cable Car. You can get an adult Clipper card and add value to any card at: Walgreens, Whole Foods, and other select retailers. Discount Cards For youth, seniors, people with disabilities and low-income adults. Online at clippercard.com. If you apply for Free Muni with an Adult Clipper Card, your application will be rejected. Card replacement services available at select locations. To support our customers who may need in-person service, we are now using three Muni sales kiosks as alternate locations for services previously only available at the Customer Service Center at 11 South Van Ness. Buy an adult Clipper card, get a Youth or Senior Clipper card or load value on any card. Like other transit smart cards such as the Oyster card, the Clipper card is a credit card-sized stored-value . Clipper will give you instructions for what to do next. Office hours are Monday through Friday, 8am-5pm. Here's what you need to know. If you secured your card from clippercard.com, your card is already registered. Why […] Applications can also be downloaded from www.Clippercard.com. AC Transit Senior/Disabled monthly pass on RTC or Senior Clipper card (transfer within 2 hours) AC Transit Local Day Pass (transfer within 2 hours) SamTrans Monthly Pass (transfer within 2 hours) . Jul. Effective August 15, 2021 the Free Muni program will be extended to all youth under the age of 19. Recipients need to load money on themselves. To register your Clipper card, please call Clipper Customer Service at 877-878-8883 or visit clippercard.com, click the "Register a card" link and follow the instructions. Walgreens/other retailers Buy an adult Clipper card or load value on any type of Clipper card. An unprecedented test of fuel cell electric, battery electric, diesel hybrid, and conventional diesel bus technologies; a guide for ZEB transition worldwide. Automatic Clipper Vending MachinesClipper is the Bay Area's all-in-one transit card administered by the Metropolitan Transportation Commission. Charlie Card 10. However, additional fares from other agencies, including AC Transit, BART, CalTrain, Muni, and SamTrans, may be loaded on the same Clipper Card. For more information about Clipper, click below or call Clipper Customer Service at 877.878.8883. more info. Call ahead for days and hours. How do I use Clipper with Apple Pay on Muni cable cars? There is a $5 fee for this service. 349 reviews of FRS Clipper "If you want to impress the hell out of your mom, or make her forget your latest, uh, shenanigans, then next Mother's Day take her for a 3 hour ride on the Victoria Clipper up to Victoria B.C., then take her to tea at the Empress Hotel when you get there, then listen to her gush all the way back. You can load a Wheels pass onto a Clipper card, a pass from another agency, cash value, or all of the above! In addition, tens of thousands of calls pour into Clipper's customer service hot line each month. Clipper Card. Please complete the form below to apply for the Free Muni ProgramYouth no longer need to apply for Free Muni. After your transfer is complete, be certain to log into your WageWorks account and update any existing orders with your new Clipper card serial number to ensure your transit benefit order goes to the correct Clipper card. Customers must first call Clipper at (877) 878-8883 to report a lost or stolen card in order to block the card from further use. Cash value: For single rides. Username Location 0 0 Q Card 19. All San Francisco seniors, ages 65+, with a gross annual family income at or below 100 percent of the Bay Area Median Income level are eligible for the program according to the chart below. Services provided or hours . The phone number is on the back of every Clipper card-employees can call us to add value, resolve problems, replace lost and stolen cards. Participating transit agency ticket offices, including at County Connection offices. Clipper is an all-in-one transit card that keeps track of any passes, and value that you load onto it, while applying all applicable fares, discounts and transfer rules. The Regional Transit Connection (RTC) Discount Card is a version of the Clipper card issued to persons with disabilities that entitles the bearer to ride for the appropriate Senior/Disabled fare. The Clipper Customer Service Centers at Embarcadero BART/Muni Metro station and the Bay Crossings store are open with limited hours (see below for details.) 3 BART Fares CLIPPER CARD Clipper is a "smart card" with stored value that can be used on various . About Clipper Clipper is the Bay Area's reloadable card for paying transit fares. (No fee if you set up Autoload when you order a card online.) Clipper Card is not a product of Tri Delta Transit. Please allow up to three weeks to process applications for existing Clipper card holders and up to four weeks if a new card is needed. For Customer Service. The Clipper app gives you step-by-step . Edit: The transferring of a new phone locked my old Clipper Card up. For more information contact Customer Service at 925-676-7500. A Clipper card keeps track of the value on it and automatically deducts the right fare, including transfers and discounts. Clipper Customer Service 877.878.8883 TDD/TTY: 711 or 800.735.2929 Monday-Friday 8 a.m.-5 p.m. You can use our automated phone service 24/7 to check balances and pass expiration dates. As I start to hear the beeps when it's my turn (after the elevator music), I can hear someone on the other line, then immediately hanging up. Visit the following retail locations: Vallejo Transit Center. Clipper START is an 18 month pilot program providing single ride fare discounts on a Clipper card to adults (ages 19-64) with a gross annual income at or below 200% of the Federal Poverty level.This fare provides users 50% off Muni single ride fares, as well as discounts on other Bay Area providers (listed below). Cash, Check, Visa, Mastercard, American Express, Discover and Commuter Benefits Program credit card accepted. To get your Clipper Card: Call (877) 878-8883 or go to the Clipper website. Load Value or Fares onto Clipper Cards. How to Cancel Clipper Card Subscription on your Android device To cancel Clipper Card subscription on Android, you need to realize that deleting the Clipper Card app alone won't cut it. Clipper Youth Application RTC processing locations and hours of operation information are listed below. Customers who need to get a card right away can still apply in person at a Clipper Customer Service Center or participating transit agency ticket office. I am giving them 2 stars for great customer service and the idea of having 1 card for multiple transport system but overall, clipper system is just horrible. Clipper Cards are also available for purchase at the ticket vending machines at the SFFT Terminal located at Gate C. Ticket machines are open 24 hours daily. There are lots of other places to go, times to go and things to do with . 5 reviews of Yankee Clipper House of Cards "I have been collecting sports cards since 1982 and have been to many sports card shops through the years. Clipper is the all-in-one transit card used for contactless fare payments throughout the San Francisco Bay Area. If your card has been lost or stolen please contact the Clipper Customer Service Center (1.877.878.8883) for a replacement. For complete information on parking lot hours, fees, and to obtain reserved parking, visit us online at . There's no way to unblock the card once you wipe the old phone. 822. The discount card makes it easy to demonstrate eligibility for the reduced fare on fixed route bus, rail, and ferry systems throughout the bay area. IMPORTANT! Your message will be responded in 15 hours. Call ahead for days and hours. Youth and Senior Clipper cards are automatically registered when they are issued. Clipper Customer Service www.clippercard.com (877) 878-8883 TDD/TTY: 711 or (800) 735-2929 TDD Service . If there are any problems with your products, please don't hesitate to contact us for solution in time. 192. If your card is ever lost or stolen, contact Clipper Customer Service to obtain a new card and restore your balance. 2647 Springs Rd. Bay Crossings, near Embarcadero, Folsom, Montgomery Street Metro Station: photos and 20 reviews on Nicelocal.com. SmarTrip 12. All of us at WestCAT recognize that public transit is an important service to our community. Location & Hours 1201 10th St Berkeley, CA 94710 Harrison St & Gilman St Get directions Edit business info Ask the Community Ask a question Yelp users haven't asked any questions yet about Clipper. Call Clipper Customer Service at 877.878.8883 to request a balance transfer. Start your review of Clipper. You can contact us by "My order - Contact the Seller". Youth, seniors and people with disabilities can apply for Clipper discount cards. His knowledge of sports cards as well as his prices are very fair and the deals that one receives at the Yankee Clipper . LIRR / MNR 11. Contact details. Thank you for using your Clipper card on Caltrain. Latest Clipper News Free Clipper Cards on Your Phone Labor Day Hours Transit Agencies Offering Fare Discounts Through September Google Pay Payment Issue Never miss Clipper news! 877.878.8883. To request a transfer of cash value from one card to another, wait until you have received your Smart Pass Clipper card, then contact the Clipper Customer Service Center at 877.878.8883 (TTY/TDD 711 or 800.735.2929) to request they transfer your cash value to the new card. For fares purchased using Clipper ®, the Clipper ® customer service team must be contacted directly at: 877-878-8883 for determination. Customers can find retailers near them at clippercard.com/retail. Please complete this application form and return it in-person to the Clipper® Customer Service Center at AC Transit, 1600 Franklin Street, Oakland. Chicago Card Plus 13. TAP Card 21. To get your Clipper Card: Call (877) 878-8883 or go to the Clipper website. Clipper, named for the high-speed 19th-century ships that revolutionized sea travel, is hitting . Corporate Quick Card 17. 9. Download the Clipper app today! Youth, senior, and RTC Clipper cards are issued by the Golden Gate Transit Customer Service Center (San Rafael Transit Center, Platform D, 850 Tamalpais Avenue, San Rafael; hours: Monday-Friday, 7:00 a.m. to . The Clipper card is a reloadable contactless smart card used for automated fare collection in the San Francisco Bay Area.First introduced as TransLink in 2002 by the Metropolitan Transportation Commission (MTC) as a pilot program, it was rebranded in its current form on June 16, 2010. Lost/Stolen Clipper cards: Contact Clipper Customer Service at 1.877.878.8883. We thank you for your . Jessica Christian / The Chronicle Show More Show Less 2 of 2 A . For more information on what to do if your card is lost or stolen, click here for Clipper's Help page. If you have a question or comment that invoves Clipper, please contact Clipper Customer Service: Clipper Customer Service: Weekdays: 6:00 am - 8:00 pm Weekends:8:00 am - 5:00 pm Retractions 23. BART machines only load cash value. Recommended Reviews Your trust is our top concern, so businesses can't pay to alter or remove their reviews. Cable cars participating transit agency or Clipper Customer Service to our community named for the first time, must. Faq | Stanford Transportation < /a > call ahead for days and hours, it take 3-5 days a location... With the Clipper card under the age of 19 places to go and things to do with Center AC! 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